FREQUENTLY ASKED QUESTIONS
Q: How do I book?
Once you have decided on the package, select the preferred event date and time. Fill out the booking form and complete the information for payment. We will email you a confirmation email, and our staff will contact you in the next 24 - 48 hours.
Q: Are there specific locations for your picnic setups?
A: We serve Miami, Fort Lauderdale, West Palm Beach, and The Keys. We will share our preferred locations with you when your booking is confirmed. For private & commercial locations, please confirm access & parking.
Q: How far in advance do I need to book?
A: We typically require a minimum of 48 hours for a booking. Please note that our calendar starts to fill up months in advance so early booking is recommended. Depending on availability, we may be able to accommodate last-minute bookings.
Q: What happens if it rains on the day of my event?
A: Unfortunately, we cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it will rain, we will always try to accommodate last-minute location changes (e.g. to an indoor location) or reschedule the event.
Q: Can we use your picnic setups for more than the set time slot?
A: Yes, we are happy to allow you to use the setting for a more extended period if availability permits, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required.
Q: Do your picnic settings include food?
A: Our packages come without food. We are restaurant owners and we currently offer the menu from Ceviches by Divino Downtown Miami in all our Picnics. To check the menu, please go to the tab "Menu" on our website. We also work with private chefs and catering companies. Kosher available.
Q: Are there any delivery/collection fees?
A: While delivery and collection of items are included in the booking for couples and small groups price as part of the setup and pack down, we do require a delivery and collection fee for events that take place more than 20 miles outside of the Miami Area, a delivery fee for Fort Lauderdale and West Palm and cleaning fee for groups larger than 10. Please contact us for more information.
Q: What is included besides the picnic setup?
A: A Bluetooth speaker, and a beverage station with Ice, Water, and non-alcoholic beverages. You are welcome to bring your own food & drinks with the exception of red wine (stains our furniture). We recommend bringing light fare to the beach, sushi, pizza, and fruit salad, among others. Please be aware that if you or any of your guests bring alcohol to the picnic, it is the client’s responsibility to research the rules & regulations if alcohol is permitted. Any repercussions or actions under the influence are the full responsibility of the client.